Terms and Conditions
TERMS OF PURCHASE
Our e-commerce is aimed at you as a private person, therefore all prices include VAT.
Companies and authorities wishing to purchase products, contact us via email@example.com for further processing.
Normal delivery time for stock items is approximately 5 working days.
If there is a high load, the delivery time may increase, so be sure to place your order in good time if you plan to use it on a trip.
We do not take financial responsibility for any delays depending on the courier.
If you discover damage to the shipment, you must immediately report this to the carrier and file a damage report. If you do not discover the damage until you have opened the shipment, and the damage is of such a nature that it can be attributed to the handling of the post office or the transport company, you must contact them and file a damage report. If any dispute with the post office or carrier cannot be resolved, please contact us.
The shipping cost is fixed for smaller orders, but is recalculated if the amount exceeds SEK 5,000 including VAT.
RIGHT OF WITHDRAWAL/CLAIM
Returns can only be made in original packaging and without visible signs of use.
Products from Pure Hydration is advanced hygiene products. Therefore, these products cannot be returned if they have been used.
Before returning, you must contact us via firstname.lastname@example.org, otherwise the return will not be approved.
Read our Return Policy here
We only use Swish as a payment method